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Amazing fact – employees are human after all!
I grew up in a home where my dad worked at the same company for almost 30 years – something I could never fathom as I’ve held various positions at different companies by choice. In fact, like many of...
View ArticleCelebrating Global Customer Experience Day on 5 October 2016 – a tribute to...
As 5 October approaches, Customer Experience professionals worldwide are preparing for a celebration of acknowledgement, knowledge sharing and showcasing of Customer Experience stories from around the...
View ArticleThe Customer Experience ripple effect
In celebration of Global CX Day on 5 October 2016 it is perhaps time to look at Customer Experience with a different lens on … Almost daily we hear “I hate calling call centres, they are useless” or...
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